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Case studies // Enterprise businesses

Choosing where—and how—to expand into Tier-2 and Tier-3 cities

The business wanted to grow beyond metros but lacked a fact base to decide which markets to enter first.

Illustrative example
A multi-state pharmacy retail chain
Client
Pharma retail
Industry
Market & GTM Strategy
Solution
12 weeks
Duration

Results

Time to store break-even
−35%
Priority markets identified
28
Expansion waves planned
2

The challenge

Expansion had previously been driven by real-estate availability. Several new stores underperformed, and leadership needed a repeatable way to prioritise markets and formats.

Our approach

How we applied the GROW Framework — from data to decisions and measurable growth.

GGauge

Assessed 120+ towns on demand, competition, demographics, health-spend and store-economics data.

RReveal

Identified clusters of under-served towns where a smaller store format could reach break-even faster.

OOrchestrate

Prioritised a phased entry plan, store format and local marketing playbook for the first two waves.

WWin

Defined launch KPIs and a feedback loop to refine the model with every new store.