Privacy Policy

1. /01Who we are

   GIQ Solutions (“we”, “us”) is a growth strategy and analytics consultancy located at Kaizen Workspace, 1st Floor, 5AC-614, 2nd Cross Rd, HRBR Layout, Bengaluru, Karnataka 560043, India. We decide how and why the personal data described in this policy is used, and we are responsible for protecting it.

2. /02What we collect

   When you use the contact form on this website, we collect:

   • your name and email address
   • your company name and phone number, if you choose to provide them
   • the solution you are interested in and the message you write

   Please don't include sensitive personal data (such as financial, health or identity-document details) in your message.

   Like all websites, our hosting provider automatically records basic technical information—such as your IP address, browser type and the pages requested—to operate and secure the site. Your light/dark display preference is stored only in your own browser. We do not use cookies for tracking or advertising, and we do not use website analytics.

   Our Contact page offers an interactive Google Map. It only loads if you click “Show interactive map”; Google may then set its own cookies and process data under Google's privacy policy.

3. /03Why we use it

   We use the information you submit only to:

   • read and respond to your enquiry
   • discuss the services you asked about, if you would like to continue the conversation
   • keep a record of our correspondence with you

   We do not sell your personal data, and we won't add you to marketing lists without your separate consent.

4. /04Your consent

   By submitting the contact form, you consent to us processing your personal data for the purposes above. You can withdraw your consent at any time by emailing us; we will then stop using and delete your data, unless we are required by law to keep it.

5. /05Who can see it

   Your enquiry is read only by GIQ Solutions and our team. To deliver and store it, we rely on a small number of trusted service providers that process data on our behalf:

   • Resend — delivers form submissions to our inbox by email
   • Google (Gmail) — hosts our business email inbox
   • our website hosting provider — runs this website

   These providers may store or process data on servers outside India. We only use providers that apply appropriate security safeguards.

6. /06How long we keep it

   We keep enquiries for 24 months from our last contact with you, after which they are deleted—unless we are working together, or the law requires us to keep them for longer.

7. /07How we protect it

   This website uses encrypted HTTPS connections, access to enquiries is limited to our team, and we take reasonable technical and organisational measures to prevent unauthorised access, loss or misuse of your data.

8. /08Your rights

   Under India's Digital Personal Data Protection Act, 2023, you have the right to:

   • ask what personal data we hold about you and how it is used
   • ask us to correct, complete or update it
   • ask us to delete it, or withdraw your consent
   • have your grievances addressed by us
   • nominate another person to exercise these rights on your behalf

   To exercise any of these rights, email giqsolutions@gmail.com. We will respond as soon as possible and within the time required by law. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

9. /09Children

   This website is intended for business professionals and is not directed at anyone under 18. We do not knowingly collect personal data from children.

10. /10Changes to this policy

    We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

11. /11Contact us

    For any questions or grievances about your personal data, contact GIQ Solutions at giqsolutions@gmail.com or +91 97314 15234, or write to us at Kaizen Workspace, 1st Floor, 5AC-614, 2nd Cross Rd, HRBR Layout, Bengaluru, Karnataka 560043, India.

Have a question? Get in touch.